Complaint form – Consumer

Client informations

Name *

Email *

Phone number

Age of the child

Product informations

Purchase location

Model (REF) *

Serial number (SN) or Lot number (LOT) - indicated on the packaging *

Phone model and OS version (eg iPhone 6, iOS 10.3.3) *

Problem(s)

Type *

Circumstances *

Consequences

Please attach screenshots of the app