Complaint form – Consumer

    Client informations

    Name *

    Email *

    Phone number

    Age of the child

    Product informations

    Purchase location

    Date of purchase

    Model (REF) *

    Serial number (SN) or Lot number (LOT) - indicated on the packaging *

    Phone model and OS version (eg iPhone 6, iOS 10.3.3) *

    Problem(s)

    Type *

    Circumstances *

    Consequences

    Did the problem you encountered require a consultation with a health professional?

    Please attach screenshots of the app