Having a technical problem? Here are various means to solve them.
At first, please check the user manual
See the user manual
Quick starting guide
A quick starting guide is available to help you starting with Tucky.
See the tutorial.
The most frequently asked questions are answerer in the FAQ section, accessible from the website and the application.
Tucky software update
Check that you have the latest smartphone application (on Appstore for iOS, PlayStore for Android), and update Tucky embedded software if necessary (“parameter” menu within the App).
Contact our support team
Our technical hotline is accessible at +33 1 30 84 87 40, from 9AM to 6PM.
You can also reach us by private mails on Facebook.
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